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January 3, 2018

This is the second part of a very comprehensive article that looks at why questions, and by extension Action Learning, are so powerful for individuals and teams. In part 1 in the previous newsletter, Shannon Banks introduced the SCARF model and explained Action Learning creates safety around Status, Certainty and Autonomy. In this second part, Shannon looks at Relatedness and Fairness, and then shares how she has adjusted her coaching profession by applying the SCARF model.

by admin
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January 3, 2018

Problem presenters play a key role in the success of our action learning programs. Not only should they bring real and urgent challenges to work on for which they have accountability, they can role model strong questioning to ensure the team is performing at their best. As coaches, one of our responsibilities is to prepare problem presenters for this essential work. I learned the importance of this the hard way. It was 2009 and I had just received my coaching certification.

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